Web Portal

Account Management

• Adding and Removing Trackers, Suspending and Unsuspending
• Power Disconnect Troubleshooting Guide
• New Map Guide
• Update a vehicle's odometer
• Change your password
• Creating and Editing Users and Permissions
See all 13 articles

Reports

• Periodic Reports and Live Alerts Overview
• Event Status Summary
• Idle Summary Report
• Change who receives email or text notifications and reports
• Downloading or Emailing a Report
• Geozone Reports
See all 13 articles

Geozone Setup

• Geozone Overview - Advantages of using Geozones
• Create a Geozone from Map View
• Create a Geozone
• Edit a Polygon Geozone
• Edit a Point Radius Geozone

Dashcams

• Dashcam Guide

Driver ID

• Driver Detail Reports
• DriverID : Summary Report
• DriverID : Overview and Assigning Drivers to Vehicles

FAQs

• GPS Tracking 101
• How to rename a vehicle or tracker
• Large Screen Display Map Views
• Navigate the map pages
• How do I know if a tracker has been unplugged or lost power?
• Why is my tracker stuck or not updating?

ELD

• Getting Started with VisTracks ELD
• Creating Drivers
• Creating Vehicles and Trailers
• Connecting to your PacificTrack device