To get a driver up and running with Apollo ELD it is necessary that the smart phone or tablet application is installed on their device.
- To download the Apollo ELD App on Google Android click this link.
- To download the Apollo ELD App on Apple iOS click this link.
On either of the above app stores select 'Install', the app will be downloaded and installed.
Once the app is installed, open it.
You will likely be prompted to provide permissions, accept or approve all permissions.
Important: It is necessary to provide the permissions listed below for the app to function correctly.
For location permissions specifically, you should enable access for this app "at all times" and to "use precise location".
- Location data
- Finding relative position of nearby device (bluetooth)
- Access to storage or media on the device
- Overlay abilities
After opening the app for the first time and granting the necessary app permissions you can login.
Drivers migrating from VisTracks to Apollo ELD have had a profile automatically created for them.
- Username: Use the same username (likely your own email address) that was used with VisTracks.
Password: A new password has been created automatically, based on your name and commercial driver's license information. The password is created as follows:
- The first two letters of a driver's last name.
- The state abbreviation of their commercial driver's license.
- The last 4 digits of their commerical driver's license.
- For example, JOHN DOE has a license from Florida (FL) with number 12345678
- His password would be DOFL5678
- Letters are capitalized as shown above.
Drivers not migrating from VisTracks i.e New Drivers
- Contact an admin user of your company's Apollo ELD account (i.e. your dispatcher or operations manager). They will be able to set your username and password.
- If you know your username but are unsure of your password, you can try entering a password as decribed as above. If it says "Wrong Authentication" contact an admin user of your Apollo account or contact Support
Once you've logged in. You'll be asked to select your equipment; see the next section.
- After logging in, the first page asks you to select your Vehicle/Tractor and Trailer.
- Click on the button that says Tractor
- A list of available vehicle profiles will show. Choose the vehicle that you will be driving and click save.
- If trailer profiles have been created in your account, do the same under 'Select Trailer'.
- Next enter the current odometer shown on the dash of the vehicle.
- Completeing this process for the first time, you will then be taken to a page (titled "ECM-Linked Devices) that scans for the ELD Capable tracking device that must be installed in the vehicle.
- The following section will cover the necessary steps to be complete at this stage.
This is the most important step to ensuring the ELD application is correctly setup and that you remain compliant.
- The ECM-Linked device refers to the GPS tracking device that needs to be installed in the vehicle for the smart phone/tablet application to connect to.
- The app will connect to the device via a bluetooth connection.
1. When you first arrive on this page it will likely start to scan for nearby devices to connect to. If no devices are listed, try clicking the 'Scan Devices' button. You can also skip this page for the time being and come back to it later but just be sure to connect to your device before you begin driving.
2. If there is a device installed in your vehicle you should see at least one possible device to connect to.
3. You should see device names listed that either start with "PT30_" or "HarpBT" it will be followed by a series of numbers/letters. Below this is the "MAC Address" of the device.
- For PT30 devices, there will be 4 letters/numbers listed that are the end of the MAC Address. This is printed on the device. (e.g PT30_C2EF)
- For HarpBT devices, there will be 9 numbers listed that is the serial number of the device. This is printed on the device. (e.g. HarpBT202503142)
4. Based on the name of device, tap the device that is installed in the vehicle you are driving; the vehicle you selected as your equipment.
5. The app will then try to connect to the ECM device and you should see a 'diagnostic' page where it will run a series of checks to determine what data it is being read from the vehicle.
6. Your are now connected to the ECM device! Click continue to get to the home page of the ELD app.
Important: the Apollo ELD app is now connected to the ECM device. Moving the vehicle will change your status to driving. The app also tries to remain connected to the device even if you're logged out; meaning unidentified driving events can be recorded and later assigned to your log.
Check out the other sections of this article for more information and some videos on how the to complete various tasks in the app.
Check out this diagram of the different icons and statuses that you see on the main page of the Apollo ELD app.
Check out this video for quick overview of the app interface and how to review log books.
The video below covers how to enable the Adverse Driving conditions, DOT/Roadside Inspections and DVIRs.
Check out the video below for some details on how to make adjustments to your log books.
This video covers some of the differences in the Apple iOS Version of the Apollo ELD app. Many of the features and functions of the application are the same as Google Android but things that are different are covered here.