XT25 FAQ

Questions about the XT25 Series? Review the commonly asked questions and answers for the XT25 series.

XT25 Series Frequently Asked Questions

QuestionAnswer
Is there a backup battery for the device? If so, what is the estimated life of the battery?Yes, it includes a backup battery with a limited lifespan of approximately 30 minutes.
What type of data does the device collect and send to the software solution?

Default configurations include: location and *data updates when the following occur:

  • Ignition On/Off with reporting every 30 seconds while Ignition On

  • Every 45-degree heading change

  • Every 6 minutes while idle

  • Every 24 hours while Ignition Off

  • Vehicle’s battery voltage is below 11.9V

  • Device is disconnected from power, below 6V

  • Device records a hard accelerometer event (e.g., rapid acceleration, harsh braking, hard right or left turn) while Ignition On

  • Sleep: Radio On Sleep (1 hr after Ign Off), Deep Sleep (24 hrs after Ign Off)

*Diagnostic data is possible, not guaranteed

Does the device collect diagnostics?Yes, it has the ability to collect various diagnostic values if provided from the vehicle; however, data is not guaranteed.
How is the device installed? What installation steps are taken to conceal the device or prevent tampering?

The customer has the option of installing the device two ways:

  • Plug the device directly into the diagnostic port
  • Utilize a pass-thru cable that allows the diagnostic port to remain open to third-party devices and allows for the concealment and tamper prevention of the device 
  • Utilize an OBD-II to Hardwire Harness, allowing the device to be hardwired into the vehicle's direct wires

 

Can the XT25 be installed using a hardwired installation method?Yes, through the use of the XT25 OBDII to Hardwired Harness, a user can wire ignition, constant, and ground as they would any other hardwire install. The device will then revert to direct ignition power and/or motion to report movement/trips data. Refer to the XT25 Conventional Hardwire installation guide for instructions.
Which carriers are supported for the device?
  • AT&T 4G/LTE (CAT-M) with 3G Fallback: Coverage includes North America (USA, Canada, & Mexico)
  • Verizon 4G/LTE (CAT-M): Coverage includes USA & Canada
What is the average power draw?With ignition on and device actively reporting = ~75-80mA
With ignition off, device awake = ~60mA
With ignition off, device asleep* = ~2-5mA
Can specific data collected by the device (e.g., DTCs) be prioritized over other types of data colllected by the device in case of low connection?No, not at this time. In the instance that the device is unable to connect or maintains low cellular connectivity, the device will store all data and send once connection strength has been restored.
How many points are stored by the device in case cellular/satellite connection is lost?2,000
Is the device capable of satellite communication when out of cellular range?

No, there’s currently no similar option for this device type.

If the device is unable to connect or maintains low cellular connectivity, it will store all data and send it once connection strength has been restored. 

Describe the device’s encryption technology.There’s currently no encryption technology used for this device by default.
What are the available ping rates for the device?30-second updates are default, with heading change.
Is it IP rated?No.
How much actual data memory does the device contain?512kB (-8kB - for overhead) for event data
Are the status LEDs different?LED 1: Off = Power-on default
LED 1: Solid blue = BLE connected only
LED 1: Solid red = Ignition on only
LED 1: Solid purple= BLE connected and ignition on

LED 2: Off = Power-on default
LED 2: Off = GSM disabled
LED 2: Fast blink yellow = GSM enabled, no registration
LED 2: Solid yellow = GSM enabled, registered

LED 3: Off = Power-on default
LED 3: Off = GPS disabled
LED 3: Slow blink green = GPS enabled, no lock
LED 3: Solid green = GPS enabled locked
Are there different diagnostic cables required?Yes. In addition to a direct plug-and-play option, the XT25 currently supports one cable supplying all light-duty vehicle installations and one cable for hardwire installation.
Does the device support accessory features?

Yes, the device and default configuration supports the following accessory features: Inputs and Driver ID.

Note: Driver ID is not compatible with temp sensor.

What are the specs of the XT25?Please see the attached pdf: XT25 Spec Sheet.
What carrier bands are supported with the XT25?

Provided SIM and carrier plan are correct, the device can support the following global bands: (1,2,3,4,5,8,12,13,14,18,19,20,25,26,27,28,66,71,85*)

XT25 Inputs Frequently Asked Questions

QuestionAnswer
How many inputs can the XT25 support?The XT25 can support up to four inputs.
What is the default polarity of the different inputs on the XT25?

Polarity is as such:

  • Input 1 = Positive
  • Input 2 = Negative
  • Input 3 = Negative
  • Input 4 = Negative

XT25 Driver ID Frequently Asked Questions

QuestionAnswer
Does the XT25 support Driver ID?Yes, using a wired fob and reader solution paired with the XT25 I/O Extender, the device can support Driver ID.
How do I install XT25 Driver ID?You can follow the installation instructions here: Accessory: XT25 Driver ID.
Does the XT25 support Bluetooth Fob Driver ID?No, not at this time.
Why is my device making noise when I start my vehicle?If your XT25 starts beeping after the ignition is turned on it is likely reminding the driver to scan their Driver ID fob on the reader. This ensures the driver is correctly assigned to the vehicle for the trip.

 

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