Driver Scorecard Frequently Asked Questions
This FAQ answers common questions about the Driver Scorecard. Please review this article to better understand how Driver Scores work and how to use them to monitor driving behavior, identify risk, and support safer driving across your fleet.
Driver Scorecard – Frequently Asked Questions (FAQ)
| Question | Answer |
|---|---|
| What is the Driver Scorecard? | The Driver Scorecard provides a quick, easy-to-understand way to evaluate driving behavior by converting driving events into a simple 0–100 score. It helps fleet managers identify risk, coach drivers, and improve overall fleet safety. |
| How does the Driver Scorecard work? | Each driver starts with a score of 100. Points are deducted based on driving events, adjusted for miles driven and weighted by event type, ensuring scores reflect overall driving patterns rather than isolated incidents. |
| What driving behaviors are included in the Driver Score? | Driver Scores are influenced by Max Speed Events, Excess Acceleration, Hard Braking, Hard Cornering, and Idle Time. Events with higher weighted impact reduce the score more. |
| How are Driver Scores calculated? | Scores are calculated using event-based and time-based formulas that factor in the number of events, miles driven, idle time, and engine hours. The final weighted impact is subtracted from 100. |
| Why did a driver’s score change? | Driver Scores may change due to recent driving behavior, changes in miles driven, or updated event data included in the scoring period. |
| What do the Driver Score risk levels mean? | Scores are grouped into risk levels: Low Risk (90–100), Medium Risk (75–89), and High Risk (below 75) to quickly identify driving trends. |
| Do occasional driving events significantly impact scores? | Not usually. Scores are adjusted based on miles driven, so one-off events have less impact on drivers who log higher mileage. |
| Where can I view Driver Scores? | Driver Scores are available in reports, on the vehicle map, and in the mobile app, allowing access wherever you’re working. |
| Why don’t I see a score for a vehicle? | A Driver Score appears only when a driver is assigned to the vehicle. Vehicles without assigned drivers will not display a score. |
| Who can see Driver Scores? | Visibility depends on user role. Admins can see all scores, Fleet Managers can see scores for vehicles they have access to, and Basic Users can view only their own score in the mobile app. |
| Can I customize the Driver Scorecard report? | Yes. You can add or remove report columns such as Driver Score, Risk Level, event counts, miles driven, and engine hours to tailor your view. |
| Can Driver Scorecard weights be adjusted? | Yes. Administrators can adjust how much each event type impacts Driver Scores by updating the Driver Scorecard weight values. |
| Who can change scoring weights? | Only users with Administrative permissions can update Driver Scorecard event weighting settings. |
Real-World Driver Score Examples
Example 1: Frankie — Experienced, High-Mileage Driver
Frankie is an experienced driver who regularly drives long distances and maintains safe driving habits.
During the reporting period, Frankie:
Drove 1,000 miles
Recorded one hard cornering event
Maintained consistent, safe behavior otherwise
Because Frankie drives a high number of miles, the system adjusts the impact of that single event accordingly. The result is only a minimal score reduction.
Result:
Frankie remains a low-risk driver with a strong score that accurately reflects overall safe driving behavior.
Why this matters:
Fleet managers can clearly see that occasional incidents do not outweigh a consistent history of safe driving.
Example 2: Bobby — New Driver with Risky Patterns
Bobby is a newer driver who has driven fewer miles during the same period.
During the reporting period, Bobby:
Drove 120 miles
Recorded multiple speeding and hard braking events
With fewer miles driven, each event has a larger impact on Bobby’s score. As a result, the overall score drops more significantly.
Result:
Bobby is classified as High Risk, highlighting an opportunity for early coaching.
Why this matters:
The Driver Scorecard helps identify risky patterns early, allowing fleet managers to provide guidance and training before unsafe habits become long-term issues.