GPS Insight Platform

Learn how often devices communicate, where to find last communication data, and what Power Disconnect events mean — including important differences for trailer and asset tracking devices.

Device Communication and Power Disconnect Events FAQ

This article contains troubleshooting steps for verifying CCS for OEM, specific to Ford OEM vehicles.

OEM: Verifying Connected Car Settings (CCS) - Ford OEM Vehicles

This article contains troubleshooting for verifying OnStar BBKP for OEM, specific GM OEM vehicles.

OEM: Verifying OnStar Blue Button Key Press (BBKP) - GM OEM Vehicles

What does heartbeat mean?

What is a power disconnect?

Why is my tracker stuck or not updating?

XT21 Hardware Deprecation & Transition Guide

Articles to help you if: your device is offline, no signal, GPS not updating, etc.,

Device Connectivity

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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