Trackers can be moved between vehicles at any time. When doing so, you'll need to update the vehicle information associated with the tracker in the portal. Admin privileges are required for both methods below. See User Permissions for more information.
Option 1 — Reset for Text-to-Activate (Recommended)
This method re-runs the Text-to-Activate process used during initial installation and verifies that ignition is being detected correctly in the new vehicle.
Install the tracker in the new vehicle and note the IMEI/ESN number printed on the unit.
In the portal, go to Admin → Vehicles.
Locate the device using the IMEI/ESN number or the name of the vehicle it was previously assigned to. If the IMEI/ESN column isn't visible, enable it using the three-dot menu in the top right of the table.
On the Settings/Device tab, find and copy the ClearPath ID (formatted as cp...).
Go to the Vehicle Details tab and paste the ClearPath ID into both the Vehicle Name and Vehicle Description fields.
Click Save.
Option 2 — Manually Update Vehicle Information
Use this method if you prefer to update the vehicle details directly without re-running the Text-to-Activate process.
Install the tracker in the new vehicle and note the IMEI/ESN number printed on the unit.
Go to Admin → Vehicles in the left navigation panel.
Locate the device using the IMEI/ESN number or the previous vehicle name. Enable the IMEI/ESN column via the three-dot menu if it isn't visible.
Update the following fields to reflect the new vehicle:
Vehicle Name
Vehicle Description
VIN Number
Vehicle Make
Vehicle Model
License Plate
Odometer (an accurate reading at time of install helps ensure mileage reporting stays correct)
Click Save in the top right corner.
Start the vehicle and confirm on the map that ignition was detected, and the device is reporting correctly.