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Logging In and Managing Your ClearPathGPS Password

Set up your ClearPathGPS account, log in on the web or mobile app, change or reset your password, and manage passwords for other users as an admin.

Welcome to ClearPathGPS! šŸ‘‹šŸ¼ This guide walks you through setting up your account for the first time, logging in, changing your password, and resetting it if you forget.

Set Up Your Account for the First Time

You receive a Welcome email with a one-time setup link when your account is created.

  1. Open the Welcome email from ClearPathGPS and click Setup My New Account.
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    šŸ“ Note: The setup link works once and expires after 30 days.
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  2. On the Welcome page, enter your password in New Password, then enter it again in Confirm New Password. The Password Strength indicator shows how strong your password is as you type.
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  3. Click Create Password. Your account is ready to go.


Logging In

On Web

  1. Enter your Username (your email address) and Password, then click Log In.

On Mobile

  1. Open the ClearPathGPS mobile app.

  2. Enter your Email Address and Password.
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  3. Tap Log In.


Changing Your Password

Changing your password regularly helps keep your ClearPathGPS account secure.

On Web

  1. Click your User icon at the bottom left of the primary navigation panel.

  2. Select Change my Password.

  3. In the Change Password window, enter your Current Password, New Password, and Confirm New Password.
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    The Password Strength indicator shows how strong your new password is as you type.
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  4. Click Save.

On Mobile

  1. Open the mobile app and tap the Profile tab in the bottom navigation.

  2. Tap Change my Password.

  3. Enter your Current Password, New Password, and Confirm New Password.
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    The Password Strength indicator shows how strong your new password is as you type.
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  4. Tap Update Password.


Change Another User’s Password or Send a Reset Email (Admins)

Admins can set a new password for any user on the account or send that user a password reset email.

šŸ“ Note: These actions are available in the web portal only.

  1. Go to Admin > People and click the user you want to update.

  2. Open the Access/Permissions tab.

  3. Click the … menu in the top right of the User Access section.
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  4. Select one of the following:

    • Change User’s Password to set a new password for the user directly.

    • Email Password Reset to send a reset link to the user’s email address.


Resetting a Forgotten Password

Forgot your password? No problem. You can reset it from the login page any time, on the web or in the mobile app.

On Web

  1. On the login page, click Forgot your password?

  2. Enter your login (email address) and click Submit.

  3. Check your email for a password reset link, then follow the instructions to set a new password.

On Mobile

  1. On the mobile login screen, tap Forgot your password?
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  2. Enter your email address and tap Submit.

  3. Check your email for a password reset link, then follow the instructions to set a new password.


Password Best Practices

  • Use at least 8 characters.

  • Mix letters, numbers, and symbols.

  • Change your password regularly.


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